Westfire Terms and Conditions of Sale
All products sold by Westfire Manufacturing are warranted to be free from defects in material and workmanship. All products will be exchanged or a credit issued if found to be defective by Westfire Manufacturing. No merchandise will be returned without prior approval of officials at Westfire Manufacturing. Improper use of products eliminates Westfire Manufacturing of any and all warranties or responsibilities for safety or performance either expressed or implied.
WESTFIRE RESERVES THE RIGHT TO CHANGE PRICES AT ANY TIME
Stair Part orders are shipped to the customer from the manufacturer's warehouse or the manufacturer of a specific style. Please note that Westfire is not responsible for delayed, lost or damaged freight.
Claims for shortages, breakage or damage must be made directly with the transportation company. Claims for shortages must be made within one (1) day after shipment received. Customer must count boxes, approve and sign receiver from transportation company. Customer is responsible to verify shipment quantity.
RETURNS & CANCELLATIONS
Special orders or nonstandard products are not subject to return or cancellation if special raw material purchase and/or production has been initiated. All returns of non-defective goods must be in new resale able condition, shipped prepaid, and are subject to a 25% handling and restocking charge. Any parts having been altered or otherwise modified may not be returned. Returns are limited to stock purchased within the last 30 calendar day (No exceptions).